Privacy Policy

This Privacy Policy explains how ASA TILING PTY LTD (ACN 671 426 958, ABN 65 671 426 958), trading as ASA Tiling, collects, uses, stores and shares your personal information. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

We only collect what we need to answer your enquiry, quote and complete your job. This may include:

• your name, phone number and email address
• your suburb or job address
• details about the work you want done, including photos you send us
• anything else you choose to tell us in a message, call or form

How we collect it

• when you call, text or email us
• when you fill in the enquiry or request-a-service form on this website
• when you message us, or call us from an ad, on Facebook or Instagram
• when you contact us through our Google Business Profile
• when you use this website (see “Cookies and website analytics” below)

How we use it

• to reply to your enquiry and give you a quote
• to plan, book and complete your job, and follow up afterwards
• to keep business records we are required to keep
• to improve our website and our advertising

We do not sell your personal information.

Who we share it with

We share your information only when we need to, for example with:

• service providers that run our website, forms and email (such as Cloudflare and Google)
• advertising platforms we use to reach customers (such as Meta and Google)
• anyone we are required or allowed to share it with by law

Some of these providers store data outside Australia, including in the United States. We use well-known providers and share only what is needed.

Cookies and website analytics

This website uses Google Analytics (via the Google tag), which sets cookies to measure how the site is used, and Cloudflare Web Analytics, which does not use cookies. Our enquiry form may use Cloudflare Turnstile to block spam. You can block or delete cookies in your browser settings; the site will still work.

Keeping your information safe

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only as long as we need it for the purposes above or as required by law.

Marketing

We do not send marketing emails or texts. If that changes, every message will include a simple way to opt out.

Accessing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct or delete it. Contact us using the details below and we will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your information, please contact us first so we can put it right. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

Contact us

ASA Tiling, Dandenong VIC 3175
Phone: 0422 926 834
Email: info@asatiling.com.au

Changes to this policy

We may update this policy from time to time. The latest version is always on this page.

Last updated: September 2026